People and Organization Consultancy

Human Resources, being the main actor in the organizational and management process, is one of the most important elements of management. As Nova Retail Consultancy, our services in Human Resources Management and Organizational Structuring are among the most critical activities for our clients. Considering the intricacies of human psychology, restructuring the organization and creating a human resources management process that will generate value for the company plays a key role in the success of the company.

Organizational Design

Organization redesign is inevitable—Successful redesigns lead to faster growth, better decision-making, and greater efficiency, but fewer than a quarter improve performance. Small changes or off-the-shelf solutions rarely create lasting value.

Effective redesigns address more than pain points, focusing on a comprehensive set of design principles. We assess each business's unique strengths and opportunities to create a more effective operating model. This includes aligning with strategy, ensuring accountability, enabling collaboration, and overcoming behavior change barriers. Our tech-enabled approaches deliver more value in up to half the time.

three women sitting beside table
three women sitting beside table

•Organizational Design

•Employee Satisfaction/Loyalty

•Recognition and Reward

•Career Management

•Executive Selection and Placement

a man and a woman shaking hands in front of a laptop
a man and a woman shaking hands in front of a laptop

Employee Satisfaction / Loyalty

EMPLOYEE SATISFACTION ANALYSIS

As part of the human resources employee satisfaction survey, we provide the following services:

Employee Satisfaction Survey

We determine the methodology for the employee satisfaction survey and identify the appropriate approach.

We prepare the survey questions and clarify the scoring scale.

We identify the target audience and plan the timing and frequency of the survey.

We design the question sets and develop the methodology for digital implementation.

We analyze the results of the employee satisfaction survey and evaluate the findings, compiling them into a report.

We create a development roadmap for employee satisfaction and list corporate transformation projects aimed at increasing and improving satisfaction.

Finally, we present all findings and recommendations to top management.

Performance Management Consultancy

We plan how to measure employee performance and ensure fair evaluation practices are implemented.

We carry out performance measurement in a way that ensures everyone’s satisfaction and increases employee engagement.

We identify the correct performance measurement method and facilitate the company's regular performance reviews.

Organizational Design and Process Management

The results of the employee satisfaction survey often highlight organizational and process deficiencies and issues.

In response, we initiate organizational transformation and process design projects.

We make necessary revisions to the organizational structure and process management to enhance efficiency and employee satisfaction.

Recognition and Reward

The recognition and reward system aims to increase the motivation, commitment, and performance of employees, who are the most valuable assets of companies. This system, which allows employees to develop themselves further, fundamentally targets employee happiness and ensures that efforts are positively rewarded. Although it appears with different applications in each company, the core goal is to enhance employee satisfaction. Since the quality of the work produced ultimately depends on the employees, recognition and reward should be a top priority in company principles.

• Due to human psychology, employees always want their performance to be noticed. Whether it’s about correcting mistakes or self-improvement, every employee recognizes their visibility through the feedback they receive. The fact that successful work is rewarded in the recognition and reward system motivates every employee. Various reward methods can be used; the important thing is to make employees feel that their contributions are noticed and that the company is proud of them.

Career Management

 The alignment between the goals of organizations and employees is crucial for achieving success. Having individual development goals motivates employees and reflects positively on the organization. Career management and succession planning consultancy ensure alignment between the organization and its employees.

Setting Individual Development Goals for Employees

Ensuring Individual Development Goals Serve Organizational Goals

Implementing Career Plans for Employees

Identifying Critical Positions and Creating a Succession Plan

Enhancing Organizational Success

By providing consultancy services for all career planning and succession efforts with our established methodology, we add value to our clients’ businesses.

Executive Selection and Placement

In the retail industry, selecting and strategically placing the right manager is a critical step that directly impacts the success of your business. Every correct decision in choosing a leader accelerates your brand's growth, enhances operational efficiency, and maximizes customer satisfaction. At NRC Consulting, we leverage our deep industry knowledge and experience to help you find and position the leaders best suited to your business needs. We understand that with the right manager, making a difference in retail is not just possible—it's inevitable.